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Book Summary "How to Win Friends and Influence People"

Book Summary "How to Win Friends and Influence People"

Author                    : Dale Carnegie
Publisher                : Simon & Schuster Adult Publishing Group
Date of Publication:1998
No. of Pages          : 160 pages
ISBN                      : 0671027034 
taken from amazon.ca  

Wisdom in a Nutshell

In this revised edition of , the author asserts that handling people and making them like you is not as
difficult as most people think it is. There are ways in which things can work out easily for you and the people around you. This book enumerates and thoroughly discusses key points and techniques in doing so.
Most of our time is set on building relationships. This book explains all. With good relationships, personal and business dealings will be much easier to handle. This self-help book is self-explanatory and enhanced with personal experiences an
 

Introduction


The author, a tireless reviser of his own work, states that the road to success
and a better life is based on a person's desire to improve and master the
principles of human relations. In order to achieve this, the key points and
principles must be strictly observed and followed by the reader. The book is
divided into four major principles.

Fundamental Techniques in Handling People


In building relationships with other people, different approaches should be done to make them work.
Every technique is dependent on the type of situation that confronts the individual. Bear in mind that
whenever a situation arises we must be rational and critical analysts of ourselves and of others. A sound and focused mind must always be present when conducting or applying the following techniques in handling other people. These three techniques are:
  

1. Don't criticize, condemn or complain.


Nobody wants to see or hear the work they did being criticized or worse, rejected. There are ways to
inform people about your complaints without making them feel low or incapacitated. Condemning them won't make things easier. Instead, widen your horizons and understand them. In addition,
criticizing, condemning, and complaining open oneself to the same criticism, condemnation, and
complaints done to others. It is a simple case of human nature at work.

2. Give honest and sincere appreciation.


Having people compliment you or praise you for a job well done is always equal to one thing a big smile on your face. And who would not want to see that? However, compliments should always be
accompanied by honesty. Otherwise it wouldn't feel like a compliment at all; it becomes more like an
insult.

Honest appreciation gets results where criticism and ridicule fail. Cease to think of your accomplishments and your wants. Try to consider the other person's good characteristics. Instead of flattery, give honest and sincere appreciation. 

3. Arouse in the other person an eager want


It is always nice to be in a room full of people where everybody thinks that they have been a great contribution to the success of something. Whether that great success was their idea or not, it is good to instill in them the idea that they are the ones who thought of it. This will make them work harder and strive for more improvement and success. Remember: “First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.”
 
To someone who has seen
a dozen people frown, scowl or
turn their faces away,
your smile is like the sun
breaking through the clouds.

Six Ways to Make People Like You

There are six, very simple ways to make people like you. Most of these principles are often overlooked in our everyday dealings with others. When people begin to like you, having conversations and making favors will be much easier to deal with. By applying and mastering these six ways, you will be astonished by the excellent results.

1. Become genuinely interested in other people


What better thing to talk about than the person you’re talking to? Once people feel that you are eager to talk to them, they easily warm up and start sharing. This is the first step in developing relationships - good conversations. Good conversations are a way of making people like you better and at the same time make them feel interesting and important. Stop talking about yourself and begin talking about the other person.

2. Smile

A smile goes a long way. It costs nothing, but creates much. A simple smile brightens up the days of those people around you who woke up on the wrong side of the bed. It also sends messages of friendship, hope and love to those who might be needing it. To someone who has seen a dozen people frown, scowl or turn their faces away, your smile is like the sun breaking through the clouds.

3. Remember that a person's name is to that person the sweetest and most important sound in any language 

 Addressing the people we talk to by their names creates more meaning to our message to them. A name adds a personal touch. It makes the person feel important. The information we are imparting or the request we are making, takes on a special importance when we approach the situation with the name of the individual. Thoughts sound more meaningful and worth listening to.

4. Be a good listener

“People who talk only of themselves think only of themselves and those people who think only of themselves are hopelessly uneducated.” Encourage others to talk about themselves. When having conversations, ask openly about the person you are talking to. Ask questions that other people will enjoy answering. Bear in mind that most people are more interested in talking about themselves than they are about you.

5. Talk in terms of the other person's interests

This is beneficial for both participants in a conversation. Aside from the fact that the person is able to talk about himself, you learn more about the person, which is to your advantage. Talk about things that interest the person you're talking to. Find out things that catch his or her enthusiasm. This will spark interest in you because you show genuine interest. The reward is a deeper and more meaningful life.

6. Make the other person feel important - and do it sincerely

Talking to people and asking them questions show interest. If done well, the results are amazing. Not only will it keep people on your side but it will also make friends out of complete strangers.
taken from third party

How to Win People to Your Way of Thinking

It is a fact: people like to get things their way. Being insensitive as to how messages are delivered always gets negative results. No matter how well people feel about themselves, they still can't get away with the fact that others may feel hurt or depressed due to their lack of concern regarding other's feelings. Avoid being self-centered during discussions or dialogues to safely cross the boundary of expression. Exaggerate your ideas and make people believe that it is for the good of all. It is the stepping stone in making these twelve principles effective and successful.

1. The only way to get the best of an argument is to avoid it

Life would be simpler if we don't complicate things so much. Oftentimes, avoiding arguments saves you the hazard of making damages to your relationships with other people. Besides, no one wins an argument. Yes, no party wins any argument because both sides go home losers. On one hand, the loser of the argument is already the loser. On the other hand, the one who shoots down the enemy with a barrage of upsetting views will end up the loser clearly because the other person detests him or her.

2. Show respect for the other person's opinions. Never say,"You're wrong”

One of the hardest things to do is to lower one’s pride.
Rejection is like a buzzing in one's ears. It's something most people don't want to hear. People don't want their minds to be changed, at least not by any other individual who battles his or her way through. However, not agreeing with someone doesn't always have to be a hard thing. It is much easier to talk about the problem if the two parties are relaxed and kind to each other. Talk it out in a mild manner. Be civil.

3. If you are wrong, admit it quickly and emphatically

One of the hardest things to do is to lower one's pride. If you know that you're at fault, admitting it right away shows humility, lessens arguments, prevents further error and creates a better image of you.
If and when confronted in a situation where you may be rebuked, admit all the negative things the other person might be thinking of or would want to say to you. Say these things before the other person does. There's a big chance that a generous and forgiving attitude will be assumed and mistakes will definitely be lessened.

4. Begin in a friendly way

Starting the conversation in a comfortable and relaxed manner will dictate the flow of the conversation. Avoid bulldozing. Avoid high pressure methods. Most especially, avoid forcing your opinion on others. With all these in mind, a calm and friendly environment will dominate the air. It is certainly true that a friendly start makes the conversation a long, enjoyable and interesting one.

5. Get the other person saying, "yes, yes" immediately

There is a technique called the “Socratic Method” which is based upon getting a “yes, yes” response. This is accomplished when commonality is achieved. This commonality comes in the form of a positive and agreeable position. Learn to agree with the other person and it is likely that that person will agree more with you.

6. Let the other person do a great deal of the talking

This will spark more interest in prolonging the conversation and will make the other person feel important as well. Start to talk about yourself less and learn to listen more. Other people may have things to boast about and more interesting tales to tell. Personal achievements are topics that others really cannot wait to reveal. These are the topics that can make people talk for a long time.

7. Let the other person feel that the idea is his or hers

Seeking personal credit is the culprit in a complicated and unproductive conversation. Forget yourself for a just while and acknowledge the efforts and participation of other people in a certain job. Ask for their opinion and seek their advice. This will make them feel important and more accepting. Upon feeling this, the person will not only be more comfortable with you and more enjoyable to talk to but also more cooperative.

8. Try honestly to see things from the other person's point of view

Thinking in terms of the other person's point of view often leads to further understanding. Seeing things from all angles will help both you and the other person see the whole picture.

9. Be sympathetic with the other person's ideas and desires

Showing sympathy towards the other person will make him feel that you are not solely interested in the benefits you can gain from him. A sympathetic ear would show genuine concern.

10.Appeal to the nobler motives

Do not judge or have pre-set ideas about people. Always think of them as friends and honest individuals. Thinking this way will make you more interesting to others.

11. Dramatize your ideas

Sensationalizing your ideas will make more impact on other people. A good idea that is well delivered is what it takes to succeed in both your personal and business relationships.

12. Throw down a challenge

The majority likes good competition. Competition makes people work harder and strive for improvement in the workplace. Once a challenge is thrown, it will generate excitement and people will often try to prove their worth to you and to themselves. It is in this challenge that the work itself becomes the motivating factor.

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

The leader is a major pillar in a successful company. Part of his job is to make sure everybody does their job well. Another responsibility a leader has is to change work attitudes to everyone's advantage. The author stated nine principles to aid the leader in becoming effective and successful in these endeavors.

1. Begin with praise and honest appreciation

Starting the day with praises and compliments of their work always put people in a better mood. Once praised, the tendency of people to work professionally and efficiently increases.
2. Call attention to people's mistakes indirectly.
Criticism is not always well accepted in a one-on-one situation. What more if done in front of many people? This not only embarrasses the criticized person but reflects upon you as well, making you an insensitive and inconsiderate person. Criticism should be done privately where you and the other person can talk freely but still in a gentle and peaceful manner.
3. Talk  about your own mistakes before criticizing the other person.
Hearing that they are not the only ones who make mistakes often lessens the burden of improvement for other people. It enables them to relate to you better and makes you human as well. It will make you more credible and encourages people to listen, knowing that you know what you're talking about.

4.Ask questions instead of giving direct orders

People tend to work better if they know that something is their idea. If a task is something ordered, they accomplish it merely to follow. Extra effort and hard work often follow original ideas.

5. Let the other person save face

Coming out as an asset to the company rather than someone about to be fired is always a good thing. It saves the person embarrassment from his peers and permits him to maintain his pride.
Happy people tend to accomplish more than what is expected of them.

6. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation;and lavish in your praise.”

Every little good thing you see must be rewarded with a compliment or praise. This will make the person enjoy his work and encourages him to exert more effort to make the both of you successful.

7. Give the other person a fine reputation to live up to

Instill in the person the idea that he possesses the qualities of a person the company needs. Whether he has it or not, thinking that he has it will make him try to improve on these qualities, making him possess them in the end.

8. Use encouragement. Make the fault seem easy to correct

Kind words of encouragement and support will make mistakes easier to handle. Because of this, a person is able to think clearly and is motivated to accomplish his job in a better, more efficient manner.

9. Make the other person happy about doing the thing you suggest

Make people realize that your suggestion will be beneficial for all. This will make people work better and produce better results. By making people happy, you please them and they are more likely to reciprocate by maximizing efficiency. Happy people tend to accomplish more than what is expected of them.
You as a leader must in fact prepare your associates to be leaders themselves. Think of it as grooming your replacement. If you're doing your job right, then eventually you will be promoted, and what will happen to your work unit then? You need to prepare your team to function without you, to lead themselves.

About the Author

taken from goalcast.com

Dale Carnegie (1888-1955) was a pioneer in self-improvement, public speaking and personality development. Carnegie became famous for courses he developed that emphasized public speaking and interpersonal skills. He was the author of How to Win Friends and Influence People, first published in 1937, which has sold over 10 million copies through many editions and remains popular today. His books became popular because of his illustrative stories and simple, well-phrased rules. Two of his most famous maxims are, "Believe that you will succeed, and you will," and "Learn to love, respect and enjoy other people." His other books include How to Stop Worrying and Start Living (1948). Toward the beginning of his career, Carnegie wrote Public Speaking and Influencing Men in Business (1931), which became a standard text. He also wrote a biography of Abraham Lincoln titled Lincoln the Unknown and several other books.
Carnegie attended Warrensburg (Mo.) State Teachers College, and became a salesman for Armour and Company. Later, he taught public speaking to businessmen. He was born in Mary ville, Mo.
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Book Summary "Attitude is Everything"

Book Summary "Attitude is Everything"


Hasil gambar untuk attitude is everything
taken from amazon.in 

Wisdom in a Nutshell

Good vs. evil. Yin vs. yang. Positive vs. negative. Opposites thrive everywhere. Even in your own little self, a continuous battle exists. Whichever way you choose to deal with these battles, that choice always defines the attitude that you project. Looking at these objectively, a positive attitude is still undeniably the most valuable asset you can ever choose to treasure. It is the most basic ingredient to every success story in this planet.
This book by Keith Harrell will show you the way towards a life ruled by positive attitude. This book will not only serve as a motivational device but a learning tool as well, that will expose you to fundamental principles leading to self-development and personal growth.

Step 1: Understand the power of attitude

Life will always be full of surprises. It will never cease to hurl disappointments and frustrations on your way. Nevertheless, these negative occurrences will always be coupled with matching, if not greater, intensities of happiness leading to ultimate joy. The difference lies though on the handling methods you apply to various situations that come your way. It will all lie on how you translate bad situations into good learning experiences.
Keith Harrell shares his frustration on not being drafted to the NBA and how this experience shaped the rest of his lifetime. Sometimes, disappointments and frustrations are miracles in the form of disguises. If you would look deeper into your story, these negative events might just be a form of a wake up call for you. More often than not, they are simple incidents to make you realize that life has something better  to offer.
To understand the power of attitude, you have to realize these though: your attitude affects everything you do, your attitude affects the people around you and your attitude reflects YOU. As a first step, ponder on these questions:
  1. How well do you know yourself?
  2. What are your attitudes at work?
  3. What are your attitudes at home? 
By personally digging into yourself, you start connecting with your inner self.  You are now starting your attitude tune up.
Remember that your attitudes always translate into actions. As a human being, you are not deemed perfect and is not therefore expected to adapt a positive attitude all of the time. However, it is important that you always work your way towards a positive attitude. You can start your journey towards positivity by practicing the following steps:
  • Learning to handle stress by balancing work and leisure time.
  • Identifying your persistent negative and pessimistic thoughts and learning to combat them with logical and rational thoughts. 
  • Sharing what you feel to a supportive person, one good example of which is emptying out your worries to a close friend. 
  • Working your way towards a problem solution instead of choosing to be argumentative always.

Step 2: Choose to Take Charge of Your Life

Choices are essential in your life. They can be made consciously or unconsciously. Whichever way, they always define behavior. Behaviors are your responses to every situation that you encounter. They often translate into habits.  It is imperative then that you make a conscious effort of not letting your choices rule over you. Always take some time to reflect on how your choices made differences in your life. When you see some bad choices along the way, never think that your realization came too late. Choosing to rectify mistakes made in the past is never too late a deed.
Controlled By Attitude vs. Attitude under Control Individuals controlled by attitude tend to be pessimistic and are often afraid to take chances. They tend to dwell on the idea of permanent suffering. They don't believe in second chances. They simply allow themselves to get stuck in their own little miserable world.
People whose attitudes are under control are their total opposites. Controlled people are pure optimists and views hardships as accidental challenges. They act to solve a problem. Sulking is never an option to them. Which one are you?

Happiness Is Yours to Create; They Are Often Determined By Your Choices

As a cliché goes, happiness is a state of mind. Ask yourself this question, what are the things that will make you happy? Sometimes you ask too much from life. Learn to appreciate small doses of joy. It is better that you start from the small ones and move up to working on your lifetime happiness rather than jump a few ladders ahead and fall back a few more steps behind after.

Strengthening your choosing ability

It's the internal message that counts.  Whatever negative comments you hear, believe that they can always be neutralized by more pleasant thoughts from other people who appreciate your potentials as a person.
A positive attitude is the first and last line of defense. Your inner dialogue is one powerful tool. Learn to replace negative internal thoughts with hope and optimism.
Selecting an optimistic attitude.  You always have a choice on how you would want your inner dialogue to run. You can opt to dwell on self defeat and self-pity or you can decide for self encouragement and self-motivation.
Watch what you say  to yourself. Be your own personal critic. But always be kind to yourself. Take constructive rather than destructive criticisms to heart.
Programming your attitude. The mind sometimes works just like computers. Positive outlook can sometimes stem from good programming or favorable mind conditioning. Your behaviors and responses are 90%
influenced by your thoughts. So try to think of happy thoughts always

Step 3:  Identifying Through Self-Awareness the Attitudes That Hold You Back or Propel You Forward

 

Bad Attitudes Are Heavy Baggage

Do some constant self-check. See how your environment responds to your behavior. If you see some changes, ask yourself, are you behaving differently these days? Keep an open mind always. Sometimes, the signal to change an attitude will come from external parties rather than from you.

Three Types of Bad Attitude Baggage

1.              If-Only Baggage.  This stems from questions that were left unanswered in the past. But learn the value of letting go. The past will never be someplace you can come visit again. They can never be relived. Work on moving forward and not making the same mistakes again.
2.              What-Now Baggage.  This happens when challenges at the present are dealt with fear instead of seeking for opportunities and solutions to the situation at hand.  Remember that no problem is resolved when the load that you carry as the problem solver is too much for you to handle. Lighten up. Brighten up. Things will get better soon.
3.              What-If Baggage.  These are brought about by unnecessary anxiety on what might happen in the present. Oftentimes, they paralyze you and disable you from making logical and rational decisions. Focus on opportunities and solutions rather than anticipating negative consequences and stressing yourself out.

The Root Causes of Bad Attitude and Their Symptoms

  • Low self esteem. Constantly putting other people down, shifting blame to others for your own mistakes.
  • Stress. Burn out; short attention span; lack of focus; insomnia; thoughts of suicide, ending relationships or quitting a job; headaches; stomach problems; and/or back pains.
  • Fear. Renders a physically and mentally equipped person immobile.
  • Resentment and anger. Urge to attack another person, anger by mere thoughts of a person
  • Inability to handle change. Belief that change is always equivalent to failure.
  • The Basics of Attitude Awareness The key to maintaining a good attitude is by doing some constant personal attitude assessment.  By personally identifying your bad and harmful attitudes, the initiative to toss out specific personal negative traits and do some attitude tune up now comes from you. It makes the choice to change more appreciated.

Step 4:  Reframe Your Bad Attitude

Attitude Control 101

Be responsible for your own behavior. Realize that the people around you will not adjust their attitude for you. Don't get swept away by negative emotions like despair, grief, hatred, resentment, fear, anxiety and the like. Learn to block them from your thoughts.

The Three-P's That Cause Bad Attitudes

1.     Permanent. Give more value to the good times and the good memories, rather than spending
too much time nursing tragic memories. There's time to grieve but don't spend your lifetime doing only that. Know when to start moving on.
2.     Pervasive.  Your current tragedy might feel so intense you might think that it's going to ruin your entire life. But experience wise, think that there is in fact some truth in the saying that: behind the clouds is a silver lining. Sometimes, the silver becomes even gold. Tragedies are sometimes windows to positive, major life changes.
3.     Personal.  Sometimes, you become resigned to the idea that the difficulty you currently face is exclusive to you and that God personally chose to punish you. Such thoughts should be flushed out of your mind before the brain even starts processing the thought. A cheerful disposition towards every challenge that life throws at you can sometimes lift the burden off your shoulders. Challenges often bring you good learning experiences.

The Power of Words: Gratitude and Forgiveness  The Antidotes To Negative Attitude

Forgiveness enables you to accept other people's flaws and to realize that you sometimes do demand too much from other people. Learning to forgive also replaces pain and anger with respect towards others and yourself, most especially. It promotes some sense of calmness in the spirit to be able to let all that baggage go.
Learning to be grateful promotes life appreciation. When you feel like the world has conspired against you, start counting your blessings. Sometimes, you just tend to overlook the fact that you have so much to be thankful for.

Step 5:  Find your purpose and passion.

 Living for a Purpose

The process of getting in touch with your true purpose in life and finding your passion always brings you these three queries:
  1. Why were you born; 
  2. Who are you really; 
  3. What do you want to do with your life.  
 Answering these questions will provide you with blueprints of your goals and the path towards the achievement of these goals.

Creating you own personal vision

Writing down your own personal vision is the first step towards the realization of your lifetime goals. It is important to note though that these goals should always be realistic. Your personal vision can be divided into three major parts:
1.   Your Work-life game plan/ Long-term goal
2.   Your Private-life game plan
3.   Your complete game plan
These are the steps towards drafting your personal vision:
       List down your separate primary goals for each part  for your career and for your private life.
       Next, create mini-goals or steps that you will help lead you towards the achievement of the primary aim. For example, write down specific trainings or experiences that you would like to take prepare you for the next level of your journey towards your lifetime goal.
       Set deadlines for each primary goal and minigoal so that you always have a timeline in mind. This will help you set your pace.
       Lastly, write affirmations on each objective/ mini-goal that you identify. The affirmation should contain the reasons why this goal is important and how it would help you inch closer to your primary goal.

Step 6: Be proactive

You should assume a never give up, never quit attitude.  Always try to give yourself enough time to prepare for each activity you enlist into. Preparation is one thing that fuels attitude into action.

Having Enough Prep Time

Preparation is important because it is one of your major source of confidence. It conditions your mind to think that no obstacle can ever hinder you from achieving your goals. People might try to put you down and discourage you from continuing on with your plans but having cultivated a positive attitude, you will simply take criticisms as a form of challenge and continue to move on with your strategy.
Maintaining Control In Spite Of Attitude Hazards Even when you totally instilled a positive attitude, life will always have minor inconveniences that would sometimes prove to be attitude hazards. But if you remain level headed and optimistic, accepting these minor bumps along the way as part of journey, you are certainly assured of nothing but success.
When you learn to overcome these minor annoyances and interruptions, you are pretty much sure that you can hurdle the major ones later on. Just remain grounded and focused on your goals.

Proactive vs. Inactive

Cultivating a positive attitude also requires you to be proactive. By being proactive, you learn to anticipate situations even before they arise. Because even the most prepared individual will not be excused from suffering life's disasters. But if you are proactive, its impact on you can be cushioned.
Catastrophe is inevitable. Natural disasters will occur and these are situations you can never be sufficiently prepared for. When they occur, you could get thrown off-course. But learn to reestablish your goals and your routine. This will help you adapt and eventually recover.
Facing the Hazards of Fear;  Keeping Your Faith Fear is one deadly phenomenon. When it attacks, it always renders you immobile, indecisive and lost. However, there are ways in which you can take control of you fear. These are the following:
1.     Seek help for your fear
2.     Strengthen your faith through prayers
3.     Communicate your fear to people you trust
4.     Be in touch with your inner dialogue
Victory lies on the other side of each challenge Stop worrying too much because whatever difficulty you are experiencing right now is only temporary. Assure yourself that victory is always on the other side of the fence.  Find your way towards it. Channel your energies on things you can control and stay optimistic that you will eventually get favorable results.  Don't let yourself become a victim of additional attitude hazards like self-doubt, frustration, fear of failure, anxiety, anger, and blame. Just stay focused and keep your cool.

Response vs. Reaction

A response is a positive and constructive mental adjustment. It is your offense and defense against negative thoughts. A reaction, on the other hand, only involves emotions and does not usually do anything to alleviate the difficulty that you are currently experiencing. Work on being a responsive individual rather than a reactive one.

Step 7:  Discover how to motivate yourself

Reach into the attitude tool kit

If you delve deeper into your inner positive defenses you might just be surprised to discover that you have built in tools to help you neutralize negative attitudes. They just need some conditioning and they are good to go. These attitude tools are affirmations, selfmotivation, visualization, attitude talk, powerful greetings, enthusiasm, spiritual empowerment, humor and exercise. These can help you stay focused, build confidence and eliminate counter productive thoughts.

Attitude Tool 1: Self-coaching through affirmations

 Affirmations are statements of confidence and faith in your abilities. This involves the processes of repetition, feeling and imagining. Its five major attributes are: (1) it should be uniquely yours; (2) it should be uplifting; (3) it should deal with the current situation; (4) it should paint a picture in your mind; and (5) it should touch your heart. These statements should start with I AM not with I TRY, I WISH, or I HOPE.

Attitude Tool 2: Self-motivation through discovering your motives

The basic human motives for action are love, self-preservation, anger, financial gain, and fear. The
strongest among these are love, fear and financial gain. It is imperative that you discover what motivates you in order to have the passion you need to achieve your success.
It is also important that you realize that motivation is not permanent. Therefore, you have to take some effort in doing something daily to maintain your energy, focus and enthusiasm. In order for you to be able to cultivate self-motivation, you should have these five qualities: enthusiasm, a positive outlook, a positive physiology, positive memories and belief in yourself and in your potentials.

Attitude Tool 3: The Power of Visualization

Visualization is a powerful method of self therapy. It produces a calming effect and helps you remain focused by detaching too much emotion. It works well with affirmations to improve your attitude and self-motivation. It sets your mind towards positive results and goal achievement.

Attitude Tool 4: Attitude Talk for Positive Internal Dialogue

Attitude talk is a form of mind conditioning. This method will help you face new directions through overriding your past negative thoughts and erasing or replacing them with conscious positive inner dialogues.
Your mind works just like a computer. Sometimes major influences like the television, newspapers, and snide comments from other people program your mind to expect nothing but negative events. You should learn to filter out negative thoughts brought about by negative ideas from these factors.

Attitude Tool 5: The Power in A Positive Greeting

When you're feeling down, don't say what you feel. You should instead tell people around you what you want to feel. Use words that will lift up not only your spirit but those around you as well. Bear in mind that great power lies in these things: the words you use, the things you do, and the things you say.
People who view life as a beautiful gift are the ones whose company is sought after. Because such feeling is contagious and who would not want to be inflicted by such an attitude.

Attitude Tool 6:  Enthusiasm, a Vital Tool for Staying Motivated

Enthusiasm maintains positive disposition and helps keep you motivated. It is the most empowering and attractive characteristics one can ever display. It is the actual translation of the spirit within you. It illustrates your faith towards the eventual realization of your goals. It sums up this equation: commitment + determination + spirit.

Attitude Tool 7:  Connecting To Your Spiritual Empowerment

Faith is one great source of powerful and positive motivation. Spirituality is one major part of the human being. Just as the physical body needs to be fed and nourished with food, the spirit requires the same amount of feeding as well. One major source of food for the spirit is the Bible.

Attitude Tool 8: Lighten Up Your Life with Humor

Humor flushes out stress. It helps your body generate more positive energy to fuel you in your daily goings-on. This is idea supported as well by science. Studies show that laughter helps your body produce endorphin which is one major factor in the physical healing process of the human body.

Attitude Tool 9:  Exercising Will Help Keep You Motivated

Just like laughter, exercising also facilitates the production of endorphins.  Exercise does not always have to be done in the gym. There are simple exercises ranging from taking mental vacations to stretching exercises that could help you relax while even at work.

Step 8:  Build supportive relationships.

We are formed by many hands and hearts

No one exists for long as an island. Everybody needs people to stay alive. Feedbacks from others help you maintain a straight perspective, tune up your wisdom channel, and help you cultivate honesty and build support. 
Let go of your ego and adapt a humble disposition. Identify the major characters that comprise your Ateam (or your attitude team). Recognize that these people influenced you to become what you are now. All of them have played an important role in your life. Learn to appreciate the value of their support.
Building relationships with the right attitude You only reap what you sow. If you have always been giving as a friend, expect to always have people around to support and help you especially during moments of dire need. Most friendships endure because of the symbiotic nature of the relationship. The mutual benefit doesn't have to be of equal value always for each of the parties involved. In real and lasting friendships, there is never a definite measurement to the help that you can extend to a friend. What matters is your readiness to extend a helping hand whenever it is needed.

Building your own A-Team

Build a team with whom you have shared values and visions because it is the best foundation for lasting relationships. Make a list of the people who had been qualified to be in your A-team. This will serve as a constant reminder that you are never alone in this world. It will help you appreciate these people and at the same time, bring you humility. Try to keep open communications with any member of your A-team.
Evaluating your attitudes about relationships Generally, the following are the observed attitudes from people who have maintained long and lasting relationships.
§   Unconditional acceptance and respect for others.  You should not demand anything from friendship. When you give something, don't expect anything in return. Rewards will come unexpectedly but you should never anticipate them.
§   Trustworthiness earns trust. You win trust by showing other people how dependable you are. You become trustworthy when you show up when you said you would. You earn honor by letting people feel how honorable
you are.
§   Be nice without expecting anything back. Simple acts of genuine kindness go a long, long way. Offer such and you will be rewarded with friendship.
§   Practice loyalty, even when it loses popularity. Being a friend calls for you to be there during times of need. It calls for your constant support and feedback. These feedbacks don't have to be always pleasant. Sometimes, as a true friend, you have to say things that are unwanted but are crucially needs to be communicated.
§   Offer a listening ear and an understanding heart and mind. When you listen as a friend, do it objectively. Avoid being judgmental. Your worth is not measured by the judgments you make. Although difficult, this is the only way you can offer good insight and advice.

Remove toxic negativity from your A-team

There are four major types of toxic people, they are:
§  Judges and critics. These refer to people who like to spend considerable time judging and criticizing the actions of others. They are best when offering demoralizing comments and making moral/value judgments.
§  Professional victims. These people like to play the blame game. They like to hype things up and blame others when the project ends up in failure. They never take responsibility for their actions.
§  Soap opera stars. These are attentionseeking people. They like to be the focus of attention always. They like to stay dramatic always, thinking that this is the best way to catch everybody's attention.  They never listen to advice though. They just like to pray the grieving party always.
§  Bitter to the core. They are the epitome of “misery loves company”. These represent people who become unhappy when they see their friends succeed. They usually have nothing to offer but sarcastic, hurtful and harmful remarks.
If some people in your A-list nurture any of the attributes above, better start limiting your exposure to these people already. They will bring you nothing but tragedy.

Creating a Non Toxic Zone

The best defense against toxic people attacks: finding your center and your focus.  By staying positive and choosing to maintain that productive attitude, you are slowly creating your own non-toxic zone.  Once you are able to do so, toxic people will find it hard to knock you off course.

Step 9: See Changes as an Opportunity.

Changes are inevitable.  The only question here is: how do you respond to the various changes that come your way?  The book cited four different ways in which people deal with change:
§  Shift into neutral.
§  Adopt a negative attitude.
§  Adopt a counterproductive attitude. § Adopt a positive attitude.
Among the four, which do you think would work best in bringing out your potentials to its  fullest?
Understanding the Process of Change Overcoming the fear of change requires you to undergo a certain process. Here are the stages:
! Stage One: Have I got what it takes?
Your fear to take risk is at its strongest at this stage. However, you should realize that staying in your comfort zone won't get you anywhere. Your only choice is to let go of the fear and work hard to attain the best output you can get.
! Stage Two: How much is this going to hurt?  You might feel some sense of disorientation and insecurity when you are in this stage. You might feel lost. But hang on. You got this far. Try to create positive affirmations to help you get through. Stay with dynamic and positive people.
! Stage Three: Action Produces Results Your confidence will start growing at this stage. Try not to go overboard. Relish the good feeling brought about by selfassurance but don't be overwhelmed.
Work on maintaining your sense of balance. Keep your faith and spirituality high.
! Stage Four: Whatever-It- takes  And you are here! You reached your goal finally. Don't stay too comfortable though. Try to avoid nesting into another comfort zone. Work instead on stretching your capabilities by setting up new but realistic goals.

Ten Strategies for Creating Positive Attitudes about Change

1.     Tap into the power of your subconscious
2.     Pause to reflect
3.     Keep your long term goals in mind
4.     Avoid learned helplessness
5.     Maintain a balance
6.     Acknowledge change
7.     Convert threats into opportunities
8.     Turn the change into a challenge
9.     Turn on the positive energy
10.  Seek support from members of your a-team

Step 10: Leave a Lasting Legacy

After learning to appreciate the real you and achieving your goal of keeping a positive attitude, you should now realize that all that goodness should not stay bottled up. Start sowing your seeds of love and positivity. Learn to give and share your blessings because at the end of the day, your definition of fulfillment will be the same as everybody else's. That is, making a difference  good, positive difference  on somebody else's life. Eventually, you will see that the reward you get from this effort will never be equaled by any material reward there is in this world. 

About the Author 

 


Keith Harrell

Keith Harrell is President and CEO of Harrell Performance Systems, Inc., an international speaking and training firm that focuses on improving behavior, attitude, and performance. A former IBM top marketing executive, he has traveled around the world positively influencing the
professional and personal lives of his clients.
As a speaker, trainer, consultant, and author, he is highly recognized for his innovative and enlightening presentations. Described by his clients as dynamic, humorous, and motivational, Keith's high level of energy and powerful message is exhilarating. His unique and charismatic style of delivery compels participants to take a "fixit" or "kick-it" approach toward desired changes in attitude, increased confidence, and productivity.
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